You have 14 days from receipt of your order to return your items to us.

Items must be in their original condition, unworn, unwashed, with their tags intact.

Personalized items (e.g. embroidery) cannot be returned.

Returns of worn, washed or damaged clothing will not be accepted.

Carefully package the items to be returned.

Attach a note with your full contact details and the purpose of your return.

Use sturdy packaging to protect items during transport.

The choice of carrier is your responsibility.

We recommend sending your package by registered mail or with a service that provides dated proof of sending.

Return address to use:

MOISMONT SAS
MOISMONT ESTATE
80120 VRON
FRANCE

Return costs are your responsibility.

You are free to choose your carrier for returning items.

We recommend that you use proof of delivery (registered or other) to ensure tracking and proper receipt of your return.

Please keep your shipment tracking number to track the delivery of your return to our warehouse.

Upon receipt and inspection of the returned items, we will proceed with the refund.

The refund will be made to the same payment method used when you placed your order.

The reimbursement period is 14 to 30 days maximum depending on the treatment.
banking.

In the event of a partial return, the amount refunded will correspond to the value of the returned items.

For a full return, the refund will only include the value of the returned items. The original delivery charge will not be refunded.

Defective or Incorrect Items: If you have received a defective or incorrect product, please contact us before any return by sending a photo to our customer service via the contact form . We will provide you with a return label.
prepaid return.

Sale items: Items purchased on sale can be returned under the same conditions, with return shipping costs at your expense.